At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey…

Responsibilities:

• Handling incoming wedding, event conference enquiries from the initial enquiry to post event follow up.
• Exceeding customers’ expectations and being motivated to continually develop service levels.
• Face to face client meetings.
• Driving sales activities through strategic planning and client engagement.
• Maintain high-level of professionalism and competence when dealing with clients.
• Obtain client feedback and make appropriate changes for improvements.
• Manage meeting request leads, contracts and confirmations to clients.
• Using a keen eye for detail to ensure all event details are translated to the system and handed over to the Operations Team.