Passionate about its people, the Captain’s Club Hotel & Spa is looking for new crew members to join its friendly team. If you already have hospitality experience, that would be amazing however a positive personality and a desire to give great service is more important!

We are a stunning AA 4 Silver Star, 2 AA Rosette boutique Hotel with 29 bedrooms overlooking the River Stour in Christchurch. The vibe at the Hotel makes us hugely popular for locals and both corporate and leisure guests wanting to relax in fantastic surroundings.

Responsibilities: 

• ⁠Understand requirements for each event
• Plan event with attention to financial and time constraints
• Research vendors (cakes, decorators, musicians etc.) and choose the best combination of quality and cost
• Liaise directly with suppliers
• Client venue show rounds, ad hoc meetings with clients
• Nurture and build relationships, implement creative and logistical aspects of all events
• Hand over all event details for operations & kitchen to run the event successfully
• Do final checks at the day of the event (e.g. tables, layouts, decor) to ensure everything meets standards
• Look ahead at ways to increase revenue during quieter times, look at what competitors are doing continuously
• Resolving problems & guest enquires before & during the event
• Evaluate event’s success & issue invoices
• Help out in the office answering phones, taking room and restaurant reservations