You may recognise Rick Stainton from our course! As the founder of Smyle, he would love Event Crowds students to join his team. The Event Manager role at Smyle is focused on supporting the team in delivering brilliant client services, for our key account groups, with an equal split between event delivery and account management. You will be integral to the department’s operational success, through project delivery, pitching and account handling, across a wide range of activations and a variety of event formats.

Responsibilities:

• Development and management of our key account groups, across a range of activations and events
• Be a key point of contact for clients at a mid to junior level
• Contributing to project delivery on your accounts becoming an essential member of the delivery team 
• On key projects, providing day-to-day support for both the CX and delivery teams around project delivery, internal team integration, and alignment. 
• Understanding our clients in detail, and being an ambassador within Smyle for their brand behaviours, guidelines, and strategy
• Supporting the Client Experience team with department operations, delivery support, and account development  
• Supporting Account Leads through this research and insight-led reporting to build strategic account plans