York, UK

Posted 1 month ago

Yorkshire Air Museum

To lead events and visitor operations, raising income through developing and managing the group and corporate business, generating profit from retail and ensuring excellent service levels

You will manage, motivate and support a team of staff and volunteers to deliver all aspects of museum visitor business to include admissions, retail, group and corporate visits, family activities, volunteer guiding and school visits. There will be a strong emphasis on developing and delivering new group business to meet the museum`s financial targets. Visitor evaluation will be essential to maximise visitor satisfaction and revenue.

You will be a key part of the management team. Proactive collaboration with other members of this team is essential in order to offer a consistently great visitor offer.

This role necessitates regular weekend work with days off taken in the week. Hours of work are approximately 9 – 5 with very occasional evenings for events. You will be included on the Duty Manager rota to help in the safe running of the site.

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