We are looking for a Front of House Coordinator to join our Beauty Concierge Division. As a Front of House Coordinator you will live and breath all beauty events across the store.

In this role you will be assisting the Beauty Concierge team with all aspects of event operations, administration, on-site Event support and Beauty Concierge services.

In this role of you will be responsible for providing a world-class service and building strong relationships with the team to ensure a smooth running of the Concierge Division.

Responsibilities:

• Assist with the day to day coordination and planning of the event calendar, including associated documentation, Health and Safety and risk assessment coordination
• Support the Events Executives and Managers with on-site support
• Liaise with internal departments and stakeholders ensuring a seamless event day running
• Ensure accurate record keeping across all events, tracking and updating multiple event timelines
• Coordinating catering requirements with Banqueting, Restaurants and External agencies
• Respond promptly to all enquiries from internal departments, clients, brands and stakeholders across all projects
• Responsible for booking customers into Beauty Concierge appointments using the appointment software, ensuring appointment allocation is reflective of the service required