Albert’s Shed is a family run business and has been since it’s creation in the early 90’s. Since the first Shed conversion we have gone on to open 3 more locations with an emphasis on good food and great service.
Albert’s Standish is on the lookout for a Senior Wedding & Events Coordinator to join the team of a glamorous 200 cover restaurant with a fully stocked cocktail bar. In addition, we have three event and party rooms, the largest accommodating up to 250 people.
Key Responsibilities:
- Responding to all enquiries (corporate, social and Wedding) in a timely, confident & professional manner, taking every opportunity to up sell and identify sales opportunities
- Ensuring a high conversion rate of enquiries to sales
- Conducting client show rounds and appointments, displaying a clear & comprehensive knowledge of the venue, menus and packages
- Producing detailed proposals for prospective clients and client contracts, liaising to ascertain their precise event requirements and ensuring clients aware of the full terms of business
- Liaising with the operational team to ensure all event details are handed over so that service is delivered to meet and exceed the client expectations
- Managing the outsourcing of provisions for each event where required
- Cash handling, understanding of financial aspects of the job and working alongside Sales targets
- Ensuring the highest level of customer satisfaction, both pre-post and during each event. Conducting post event feedback requests to check satisfaction and secure repeat business if appropriate
- Holding strong working relationships with all departments, including, kitchen, front of house and head office
- Carrying out spot checks at events, ensuring high operational standards are met at the venue
- Menu and package development
- Organising and participating in Wedding Open Days and Wedding Fairs at the venue.