Soughton Hall is a high end ‘exclusive’ use wedding venue looking after parties of up to 250. The house dates back to 1720 and the views over the private estate are incredible. We offer restaurant quality food to our guests, who include members of the Royal Family and international celebrities.
We are looking for someone with a great personality to share their passion for the hospitality industry. You should be motivated by client satisfaction and enjoy the challenge of organising weddings and events.
Key Responsibilities:
- Responding to all enquiries (corporate, social and Wedding) in a timely, confident & professional manner, taking every opportunity to up sell and identify sales opportunities
- Ensuring a high conversion rate of enquiries to sales
- Conducting client show rounds and appointments, displaying a clear & comprehensive knowledge of the venue, menus and packages
- Producing detailed proposals for prospective clients and client contracts, liaising to ascertain their precise event requirements and ensuring clients aware of the full terms of business
- Liaising with the operational team to ensure all event details are handed over so that service is delivered to meet and exceed the client expectations
- Cash handling, understanding of financial aspects of the job and working alongside Sales targets
- Ensuring the highest level of customer satisfaction, both pre-post and during each event. Conducting post event feedback requests to check satisfaction and secure repeat business if appropriate
- Holding strong working relationships with all departments, including, kitchen, front of house and head office
- Carrying out spot checks at events, ensuring high operational standards are met at the venue
- Menu and package development
- Organising and participating in Wedding Open Days and Wedding Fairs at the venue.
