By verbally or electronically accepting the Event Crowd mandate, You are therefore agreeing to these Terms and Conditions.
1.1 WHO ARE THE “EVENT CROWD”
We are “Event Crowd” the trading name, registered in the United Kingdom as “NEXT LEVEL COURSES LIMITED” under the company number 12358026.
Our address is: Unit 6, Coy Pond Business Park, Ingworth Road, Poole, Dorset, BH12 1JY, United Kingdom.
If You have any questions about these Terms and Conditions, You can contact Event Crowd, by sending post to the above address, or sending an email to email@example.com or call 01202 545 635.
Event Crowd offices are open during normal business hours 9am-5pm Monday to Thursday and 9am-4pm on Fridays (except English public bank holidays).
1.2 OUR RIGHTS
These Terms and Conditions govern how Event Crowd runs the Event Crowd courses.
2.0 TERMS AND CONDITIONS
The following Terms and Conditions represent an agreement between NEXT LEVEL COURSES LIMITED trading as Event Crowd, and You, the Student, (or any payee or guarantor on behalf of the Student), booked onto the Event Crowd course. By accepting a place on any Event Crowd course, You, the Student accepts all these Terms and Conditions.
Event Crowd reserves the rights to update, replace, change or remove parts of the Event Crowd course where Event Crowd sees fit in its sole discretion or determined by law. This includes, but is not limited to; lectures, seminars, bonus content, assessments, templates, webinars, student learning portal, website, communication channels, policies and procedures.
2.1 PAYMENTS AND RENUMERATION FOR EVENT CROWD PRODUCTS AND SERVICES
By enrolling onto the Event Crowd course, Students acknowledge and agree to pay the Event Crowd course costs in full at the agreed time as notified by Event Crowd to the Student via email. Failure to adhere to the agreed payment schedule will result in legal action being taken against the Student in order to reclaim the agreed costs, plus additional costs accrued during the process of reclamation by Event Crowd.
All payments must be made in British Pound Sterling (GBP), and all agreements made in relation to Event Crowd products and services are governed exclusively under English Law.
Save as set out in Clause 3.0, all payments made to Event Crowd in exchange for products or services are non-refundable.
Event Crowd are not liable for the refund of any fee’s or personal expenses incurred by the Student as a result of a Force Majeure event during the Event Crowd course. A Force Majeure event includes, but not limited to: endemic or pandemic outbreaks, industrial action, war, fire, flood, high winds, environmental disturbances or disasters, local or national lockdown, civil disturbance or unrest, or for any other unforeseeable or unpreventable events.
2.2 PERSONAL DATA
Any updates or changes to the Event Crowd course or information will be communicated to You via Your provided contact details upon or during enrolment for the Event Crowd course. It is therefore the Students’ responsibility to update Event Crowd of any changes to any of their personal data , including but not limited to; phone number, address, email address, name changes, bank or payment details.
Event Crowd is a data controller of Your personal data, and Event Crowd are registered with the United Kingdom’s Information Commissioner’s Office (The ICO) under the registration number ZB192211.
2.3 STUDENT DEFERMENTS
At Event Crowd’s sole discretion and on condition there is available space, students may defer the start of their Event Crowd course to a later start date by emailing a written request to Event Crowd at least fourteen (14) days prior to the start of the original Event Crowd course start date. Students may also bring their start date closer by emailing a written request at least fourteen (14) days prior to the start of the Event Crowd course. Students may be charged a £20 administration fee by Event Crowd for this amendment.
Event Crowd courses are accessible to students for a period of twelve (12) months (365 days a year) from the date of Event Crowd course purchase. The Event Crowd course must be completed within this twelve (12) month period to receive the associated certification. After the twelve (12) month period, whether the Student has completed the course or not, Students will no longer have access to the content of the Event Crowd course. Save for set out below, this is a strict no-extension policy that is non-negotiable.
At Event Crowd’s sole discretion and on the conditions detailed below, a Student may request an extension to the course beyond the twelve (12) month period that the Event Crowd course can be accessed by the Student. This is not a decision Event Crowd take lightly, and Event Crowd have a strict no-extensions policy, any decision upon this is reviewed by our internal leadership team and is decided on a case-by-case basis.
This decision will be subject to the following conditions:
- Whether the Student has paid Event Crowd for the Event Crowd course in full and Event Crowd has confirmed that the total price of the Event Crowd course has been received by Event Crowd;
- The Student presents a valid reason as to why they require an extension of access to the course;
- The Student must present written documentation as proof to support their reasoning;
- Written confirmation of the request, reasoning and associated proof; and
- The Student must have British or EU Passport or valid student visa valid for the extension time they are requesting.
To provide written proof please email Your requests to: firstname.lastname@example.org or send post to Event Crowd, Unit 6, Coy Pond Business Park, Ingworth Road, Poole, Dorset, BH12 1JY for the attention of “Student Services”.
2.4 INTELLECTUAL PROPERTY, PHOTOGRAPHY AND SOCIAL MEDIA
Unless otherwise stated, all materials provided by Event Crowd remain the intellectual property of NEXT LEVEL COURSES LIMITED. This includes but is not limited to; audio/visual content, written material including any written or verbal communications, along with any and all work produced by Students whilst on the Event Crowd course including materials, lecture notes, ancillary slide decks, Event Crowd websites and social media sites, or any formal or informal guidance or advice given by staff, lecturers or Event Crowd course partners.
Lectures, webinars or events featuring You may be photographed or filmed for marketing purposes, which can be used on the Event Crowd website, social media accounts, internal or external communications, in print material or on various Event Crowd course partner channels.
By enrolling on any Event Crowd course, You acknowledge and agree to be photographed, recorded and featured in such materials. In addition, by enrolling on any Event Crowd course, You waive any moral rights and copyright You might have in the photographs or recording under these Terms and Conditions and to right to receive any renumeration for such uses.
Event Crowd will never sell or pass images to third parties who do not have a legitimate business interest in the material under these Terms and Conditions.
By signing these Terms and Condition, during the Event Crowd course the Student is entitled to mention and “tag” on the Student’s social media sites the fact that are on the Event Crowd course and learning with Event Crowd, subject to the Student’s posts not being defamatory, derogatory or a breach of confidentiality.
2.5 VOLUNTEERING, PLACEMENT AND JOB OPPORTUNITIES
Any volunteering or paid opportunities advertised by Events Crowd are done so in good faith for the professional development of Students on the Event Crowd course.
Event Crowd takes all reasonable action to verify the authenticity of volunteering and paid opportunities, but Event Crowd does not guarantee the exact experience of the offer being provided by external third party organisations.
Any volunteering or placements undertaken are separate agreements between the individual Student and the external third party organisation directly, and it is up to the Student to ensure they have taken all reasonable steps to ensure their wellbeing.
Event Crowd does not accept any liability for the volunteering or paid opportunities Students are presented with in regard to:
- Monetary renumeration for expenses, time or work;
- Contractual obligations agreed to between the Student and external third party Event Crowd; and
- Any incidents, accidents or issues that are incurred before, during or after, or are in relation to or a direct result of, the volunteering or paid opportunity by the Student. Although Event Crowd would ask the Student to debrief Event Crowd of their experience to determine whether Event Crowd would use/ recommend such external third party again.
Any of the above points must be handled and dealt with, between the Student and the specific external third party Event Crowd. Event Crowd does not accept any liability and will not act as a mediator or communicator between the two parties.
2.5.1 EQUAL OPPORTUNITIES
In offering volunteering and paid opportunities to our Students, Event Crowd ensures that Event Crowd provides equal opportunities to all Students by offering the opportunity to each and every Student. However, the Student acknowledges that some opportunities may be better suited to different Students due to experience, location, etc.
Some volunteering or paid opportunities from external third party organisations may require the Student to have completed a specific amount of the Event Crowd course (e.g., 75% of the course) or to have completed the Event Crowd course entirely, due to the nature of responsibility within the opportunity. In this instance, these opportunities will be offered to the Student or groups of Students that this opportunity is suitable for.
Opportunities presented will be located across the United Kingdom and in some instances, travel outside of the UK may be required. In addition, application processes for specific opportunities may differ. The Student will be liable for the Student’s own travel and accommodation, arrangement and expense for any overseas opportunities.
2.6 FEEDBACK & DEVELOPMENT
Throughout the Event Crowd course Event Crowd will periodically request feedback from students in order to refine the product and services. This can vary from opinions on Event Crowd course content, lecturers, time constraints, platform usability, and other Event Crowd course-related data.
Students are expected to respond to this request for feedback in an appropriate and timely manner. The feedback in no way affects the outcomes of the Event Crowd course or the entitlements of the Students to any Event Crowd course offerings.
2.7 STUDENT ENGAGEMENT
As a Student of Event Crowd, Students have the right to converse with our internal course service and academic team to a reasonable standard. Appropriate communication channels include, Event Crowd email, telephone, webchat, webinar or by post.
Event Crowd will not tolerate any Event Crowd associates to be contacted through their personal and/or private communication channels e.g., social media, email, phone or post. Event Crowd associates include, but are not limited to; our lecturers, professionals, academic team, customer service team, internal staff, our partners or affiliated individuals, brands or organisations.
Event Crowd encourage Students to socialise and engage with each other whilst on the Event Crowd course through appropriate channels that include; our online communities and through webinars. In some instances, Students may have the opportunity to socialise with other students, lecturers and associates in person through events or meet-ups. Event Crowd is not liable to any interactions outside of the Event Crowd course.
2.7.1 ABUSE, HARASSMENT, AND BULLYING
Communication towards Event Crowd internal course service, academic team and associates and other students must be friendly in nature and should remain at all times legal and courteous.
Harassment, abuse (whether verbal or physical) or bullying of any kind towards Event Crowd internal course service, academic team and associates and other students will not be tolerated.
Where relevant, Event Crowd will make notes of such instances on the Student’s record for future communications. In addition, Students who breach these terms will be removed from the Event Crowd course with immediate affect with no refunds due, and depending on the severity of the incident, authorities may be alerted, and personal details may be passed on to them to assist with any legal investigation.
2.8 DIPLOMAS AND CERTIFICATIONS
Once the Student has completed the Event Crowd course to the required standards, they will be presented with an Event Crowd diploma. Upon completion, Students will receive a physical and digital copy of their Event Crowd diploma certificate.
All certifications, additional qualifications and references will be made available to Students once the final (full) payment for the Event Crowd course has been made, and when the Student has completed the course to the required standard.
Event Crowd has the right to remove the Student from the Event Crowd course and withhold Student’s diploma certification due to one or more of the following reasons:
- The Student has not completed the Event Crowd course to the required academic standard; and/or
- The Student has not made payment in full for the Event Crowd course; and/or
- The Student has committed an offence related in section 2.7.1; and/or
- The Student has committed an offence related in section 2.8.2; and/or
- The Student is no longer a British or European citizen or has a valid student visa to take part in the Event Crowd course.
Students who complete the full Event Crowd course and meet the academic standards, are able to request one (1) reference for employment, academia or any other relevant reference from Event Crowd.
To request a reference, students must write into Event Crowd via email email@example.com or send post to Event Crowd, Unit 6, Coy Pond Business Park, Ingworth Road, Poole, Dorset, BH12 1JY for the attention of “Reference”.
2.8.2 ACADEMIC RULES
The Event Crowd is a community built on mutual respect and trust, and as such all Students acknowledge and agree they will abide by these “Academic Rules” at all times, including but not limited to the following:
- a) Students will undertake all academic tasks assigned to the Student in good faith and will not commit academic fraud or plagiarism in order to complete any part of the Event Crowd course;
- b) Students will not use any intellectual property owned by NEXT LEVEL COURSES LIMITED, copy, photograph, or redistribute verbally or in written format any of the material provided to them by the Event Crowd, without the express written permission of Event Crowd. This Clause shall survive the expiry or termination of these Terms and Conditions;
- c) The completion and submission of all expected coursework or assessment is the sole responsibility of the Student;
- d) The Event Crowd course will be delivered in English; therefore, all students must have a working comprehension of both written and speaking of the English language as the course is not available in other languages; and
- e) Students understand that while the Event Crowd are here to support them, ultimately it is the Student’s responsibility to ensure the Event Crowd course is completed to a reasonable standard, and Event Crowd will not be held liable for any below-standard outcomes due to Student negligence, absence or unreliable behaviour.
3.0 CANCELLATION POLICY
You may cancel your purchase of the Event Crowd course within fourteen (14) calendar days of enrolment of the Event Crowd course. This is called “Cancellation Period”. If you decide that you do not wish to continue the Event Crowd course within the Cancellation Period, you are eligible for the refund amount agreed minus any deposit paid upon enrolment, plus a five percent (5%) cancellation charge for administration.
To cancel the Event Crowd course, you must do so by calling our enrolments team on 01202 545 633 within the normal working hours of 9am-5pm, Monday – Friday (except English public bank holidays). Please note cancellations must be made by the same student in question and be done so over the phone. Cancellations cannot be accepted by Event Crowd via email or post.
Any request outside the Cancellation Period will be considered by Event Crowd, in its sole discretion, on a case-by-case basis.
In order to receive any cancellation refund, the refund due it must be to the same bank account charged at enrolment and within thirty (30) days of submitting the cancellation request otherwise the Student’s payment plan for the Event Crowd course may continue, where applicable.
4.0 NON-COMPETE CLAUSE
By signing these Terms and Conditions, the Student acknowledges and accepts that the Event Crowd has created goodwill and reputation in Event Crowd and the Event Crowd courses that it runs. The Student will not within one (1) year of the expiry or termination of these Terms and Conditions directly or indirectly participate in a business, within a ten (10) miles radius of the business address of the Event Crowd (listed above), that is the same or similar to the Event Crowd now or later. This includes participating in Student’s own business as a director, owner, co-owner, officer, consultant, independent contractor, employee or agent of another business. In addition, the Student warrants and indemnifies the Event Crowd against any harm, loss or damages and loss of goodwill or reputation occurred to the Event Crowd that the Student will not within one (1) year of the expiry or termination;
a), solicit or attempt to solicit any business or trade from the Event Crowd’s actual or prospective customers or clients or students;
b), employ or attempt to employ any employee, consultant, independent contractor or sub-contractor of Event Crowd;
c), divert or attempt to divert any business or prospective business from Event Crowd; or
d), encourage any independent contractor to terminate their relationship with Event Crowd.
4.1 The Student acknowledges and accepts that Event Crowd has a right to injunct the Student for any breach or threatened breach of this Non-Compete Clause as Event Crowd will sustain irreparable harm.
4.2 Student acknowledges and accepts that this Clause is fair and reasonable for the protection of Event Crowd, its goodwill and reputation.
4.3 This Clause will survive the expiry or termination of these Terms and Conditions.
5.0 LIMITATION OF LIABILITY
5..0.1 The restrictions on liability in this Clause apply to every liability arising under or in connection with these Terms and Conditions including liability in contract, tort (including negligence), misrepresentation, restitution or otherwise.
5.0.2 Nothing in these Terms and Conditions limits any liability which cannot legally be limited including liability for:
- a) death or personal injury caused by proven negligence;
- b) proven fraud or fraudulent misrepresentation; or
- c) breach of the terms implied by section 7 of the Supply of Goods and Services Act or section 8 of the Supply of Goods (Implied Terms) Act 1973; or
- d) any matter in respect of which it would be unlawful for the parties to exclude or restrict liability.
5.0.3 Subject to Clause 5.0.2 Event Crowd’s total liability to the Student shall not exceed the total of the Event Crowd course currently £2995.00.
5.0.4 Subject to Clause 5.0.2 Event Crowds shall not be liable under these Terms and Conditions for any:
- a) loss of profits;
- b) loss of sales or business;
- c) loss of agreements or contracts;
- d) loss of anticipated savings;
- e) loss of use or corruption of software, data or information;
- f) loss of or damage to goodwill; or
- g) indirect or consequential loss.
5.0.5 Subject to Clause 5.0.2, all implied terms and conditions as to the quality or performance and any other goods or services provided under these Terms and Conditions are, to the fullest extent permitted by law, excluded from these Terms and Conditions.
Nothing in these Terms and Conditions is intended to, or shall be deemed to, establish any partnership or joint venture or contract of employment between Event Crowd and the Student, constitute any Party the agent of another party, or authorise any Party to make or enter into any commitments for or on behalf of any other Party.
Each Party confirms it is acting on its own behalf and not for the benefit of any other person.
Student shall not assign, transfer, charge, sub-contract, licence, declare a trust over or deal in any other manner with any or all of its rights and obligations under these Terms and Conditions. Event Crowd, may assign, transfer, charge, sub-contract, licence, sub-licence, mortgage, declare a trust over or deals in any other manner with any or all of its rights and obligations under these Terms and Conditions, without Student’s written consent.
8.0 ENTIRE AGREEMENT
Each Party acknowledges that in entering into these Terms and Conditions it does not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms and Conditions. Each Party agrees that it shall have no claim for innocent or negligent misrepresentation based on any statement in these Terms and Conditions.
9.0 THIRD PARTY RIGHTS
- a) Unless it expressly states otherwise, these Terms and Conditions do not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions.
- b) The rights of the Parties to cancel or vary these Terms and Conditions are not subject to the consent of any other person.
No failure or delay by a Party to exercise any right or remedy provided under these Terms and Conditions or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.
- a) If any provision or part-provision of these Terms and Conditions is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of these Terms and Conditions.
- b) If any provision or part-provision of these Terms and Conditions is deemed deleted under Clause 11.0 a) the Parties shall negotiate in good faith to agree a replacement provision that, to the greatest extent possible, achieves the intended commercial result of the original provision.
Transmission of an executed counterpart of these Terms and Conditions of the executed signature page of a counterpart of these Terms and Conditions by email (in PDF, JPEG or other agreed format) shall take effect as the transmission of an executed “wet-ink” counterpart of these Terms and Conditions.
13.0 GOVERNING LAW
These Terms and Conditions and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England and Wales.
Each Party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms and Conditions or its subject matter or formation.